Amazon prime crashing on roku - Update - reset of Roku stick seems to have fixed the issue as of now. I haven't experienced this on any of my Stick 3600 or Stick 3800 devices. What I do experience is that Prime Video FF / RW is stupidly hard to control b/c it goes too fast! I did just read that it might work better using the purple D-Pad, so I'll try that soon.

 
In other cases, such as when Prime Video is not working on your Roku, you might need to hard reset your Roku. This will restore your Router/Modem to its factory settings. Press the Reset button on the back of your Modem/Router for 10-15 seconds using a pin or needle. The reset could take up to 1-2 minutes to complete.. Johnstone supply owensboro

Amazon Luna is a cloud gaming platform developed and operated by Amazon. Play great games on devices you already own.Jan 6, 2024 · Thank you for keeping us posted here in the Roku Community! We understand you're having a problem with the Netflix and Amazon Prime Video channels. We're happy to assist you further. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates. Jul 14, 2022 ... Does your Onn. TV keep crashing back to the home selection screen while watching tv on your Roku Apps.8 Answers2266 Views. Adam F (Amazon Staff) June 22, 2021 at 11:19 PM. Hey there and welcome to the Forums, @RCE62 ! I'm sorry you're having trouble with …My favorite remedy from the end users left to commiserate or concoct their own fixes came from someone listed as a “retired moderator.”. It suggested we try a procedure that resembled a cheat ...What do you need help with? Search Search Close Search CloseJan 13, 2021 ... ... (Amazon USA Link) - https://amzn.to/3mRzWab (Amazon International Link) - https://geni.us/KaC2h Get a Roku Stick Here (Amazon USA Link) ...Are you a fan of Amazon Prime? Do you enjoy streaming movies, TV shows, and music? If so, you’ll be thrilled to know that Amazon Prime offers an app for your laptop. One of the maj...Sep 4, 2022 ... Plays for about 5 seconds, then video freezes while audio continues. Uninstalled the app, restarted the Roku Express 4k, reinstalled the app, ...What do you need help with? Search Search Close Search ClosePress the Up button 1 time. Press the Rewind button 2 times. Press the Fast Forward button 2 times. Roku remote restart buttons. After pressing all the buttons on your remote just wait for a few settings. The TV will boot up again. After the restart, you can check and see if the Prime Video issue is fixed or not.Here are some troubleshooting to try (you can skip the one's you have already tried): #1 From the Roku home screen, select "Settings." > Select "Network." > Select "Wireless" or "Wired." > Select "Update Connection," and then follow the on-screen instructions. If your Roku shows that it's connected, try accessing the Prime Video …Re: Prime and Netflix crashing on Roku TV. I've had Netflix crash every time I click on the APP. So now instead of turning off the TV, I just cut the surge protector and it's powered off for the day. Does the trick about 50% of the time for that night's viewing. I don't think its Netflix's fault. It lies in the software for ROKU. 2 Kudos. Twin162.We are aware of this behavior and the relevant Roku team is currently in the process of finding the best resolution possible. With this being said, kindly provide us the following details below so we can include your device in the process: We'll be anticipating your response! 01-16-2024 06:49 AM.1. Press the home button on the Roku remote, or use your phone to go to your Roku's home screen. 2. Choose Streaming Channels, followed by Search Channels. Go to "Streaming Channels" and on the ...Nov 19, 2023 · 2. Unplug your Roku TV and leave it unplugged for a few minutes. 3. Turn your Roku TV back on using the button on the back of the t.v. instead of the remote. After watching the SAME two minutes of "Mr. Monk and the Secret Santa" at least five times, I FINALLY got to see the rest of the episode without Prime crashing! 0 Kudos. However, there are a few of the most effective fixes by which you can solve the Peacock TV Crashing bug on your phone, tablet, TV, or smart box. 1. Update the Peacock TV app. Most of the time, bugs are caused due to an update which is usually resolved immediately with another hotfix update.The older Roku models that Amazon has announced will no longer be supported effective November 1, 2021 are: Roku 2 HD/XD/XS models 2050X, 2500X, 2720X, 3000X, 3100X. Roku LT models 2400X, 2450X, 2700X. Roku SE model 2710X. Roku Streaming Stick models 3400X, 3420X, 3500X.September 29, 2021 at 4:17 PM. Hi, @AMEB and welcome to the Forum! I'm sorry to hear the Prime Video app keeps crashing on your Roku Smart TV. Let's try some …Roku charging like Amazon does with Prime. I am being charged for Friendly TV a yearly subscription and Monthly. I am also being charged a CBS charge monthly which is not on the subscription list. and there is no one you can get a refund from. Roku is getting as Bad at charging as Amazon is with its Prime. 0 Kudos.Amazon Prime is a popular subscription service that offers a wide range of benefits, including access to a vast library of Kindle books. Whether you are an avid reader or simply en...To uninstall, press the home button on the remote and select the Prime Video Channel. Press the ‘Options’ button on the remote and select ‘Remove Channel’. Now restart the Roku TV as mentioned above. Once you’re back on the Home Screen, select ‘Streaming Channels’ and then select ‘Search Channels’. Search for Prime Video …June 22, 2021 at 11:19 PM. Hey there and welcome to the Forums, @RCE62 ! I'm sorry you're having trouble with Prime Video on your Roku TV! Let's try deregistering your Roku TV here. After that, please try restarting your Roku TV. You'll also need to sign back in to the Prime Video app. Please let me know if this resolves the issue for you!Jan 7, 2024 · , I also have a Sharp TV and it started out only happening on Netflix and I tried everything that was recommended. It might help for a day, but quickly the problem returned. It went on to affect Hulu, Apple TV, Max, BritBox, Paramount, and YouTube. I gave up and bought a Chromecast on Black Friday.... Jan 7, 2024 · , I also have a Sharp TV and it started out only happening on Netflix and I tried everything that was recommended. It might help for a day, but quickly the problem returned. It went on to affect Hulu, Apple TV, Max, BritBox, Paramount, and YouTube. I gave up and bought a Chromecast on Black Friday.... Here’s how to clear cache and data on Roku TV: Go to the ‘Settings’ menu and select ‘System’. Choose ‘Advanced system settings’ and select ‘Storage’. Select the app that is crashing and choose ‘Clear cache’ or ‘Clear data’. Once you’ve cleared the cache and data, try opening the app again and see if the problem persists.8 Answers2266 Views. Adam F (Amazon Staff) June 22, 2021 at 11:19 PM. Hey there and welcome to the Forums, @RCE62 ! I'm sorry you're having trouble with …@Jaspreet (Amazon Staff) Helpful ? Reply 0 out of 1 found it helpful. Simone D. (Amazon Staff) June 25, 2023 at 2:17 PM. ... We found the solution by Googling "prime video keeps crashing on roku tv" How to Clear Cache on Roku? Press the "Home" button from the Roku remote. What is this?Nov 19, 2023 · 2. Unplug your Roku TV and leave it unplugged for a few minutes. 3. Turn your Roku TV back on using the button on the back of the t.v. instead of the remote. After watching the SAME two minutes of "Mr. Monk and the Secret Santa" at least five times, I FINALLY got to see the rest of the episode without Prime crashing! 0 Kudos. I’ve used it on two different types of Roku TVs and will try it on a Roku stick soon. My specific glitches aren’t what others have mentioned but they are still gone. I also could not find the clear cache options using the step by step instructions. The “remote dance”, pushing different buttons so many times was the only thing that worked.Oct 13, 2017 ... Check out Streaming Player Device Deals at Amazon - http://amzn.to/2vNbeQo How To Fix Youtube App Freezes, Videos Not Playing, Crashing, ...The Amazon Prime app isn’t up to date; Unstable internet connection; How to fix Amazon Prime Video App on Roku. The following are some of the solutions to fix the …The older Roku models that Amazon has announced will no longer be supported effective November 1, 2021 are: Roku 2 HD/XD/XS models 2050X, 2500X, 2720X, 3000X, 3100X. Roku LT models 2400X, 2450X, 2700X. Roku SE model 2710X. Roku Streaming Stick models 3400X, 3420X, 3500X.Re: Prime and Netflix crashing on Roku TV. Mod A109X- Roku tv. Ser# x00300FWX4H0 (S0S4Y98WX4H0. Software ver 12.0.0 Build 4182-88. GC ver 9.3.516. Timestamp 2023-06-17T17:04:012. I have contacted support and have deleted and reinstalled each app. I have factory reset my tv. I have updated each app.The Amazon Prime app isn’t up to date; Unstable internet connection; How to fix Amazon Prime Video App on Roku. The following are some of the solutions to fix the …Nope. I've tried all of that with my Sharp Roku TV. It worked fine until I want to say it was early this summer and there was an update. Since then, Netflix, HBO, Hulu, Britbox, Paramount, Roku Channel, and even YouTube occasionally would freeze and then kick us out. We cleared cache, reported the e...Here are some troubleshooting to try (you can skip the one's you have already tried): #1 From the Roku home screen, select "Settings." > Select "Network." > Select "Wireless" or "Wired." > Select "Update Connection," and then follow the on-screen instructions. If your Roku shows that it's connected, try accessing the Prime Video …Aug 16, 2022 · Re: Amazon video keeps crashing. @retrogirrll. Just repeat the steps from my post above, which is in this thread. Clearing the cache restarts the Roku. If you would just like to restart your Roku TV, go to Settings/System/System restart/Restart. A shortcut that people in this thread have done to restart their Roku TVs is to unplug them for a ... Restarting Roku. The first step for Roku crashing is to restart the device. To restart your Roku, go to the settings menu and select “System.”. From there, select “System Restart” and follow the on-screen instructions. This will restart your Roku and may fix any issues that were causing it to crash.Amazon Digital and Device Forum United States. Prime Video App crashes seconds into playback. I Have tried updating Roku and Amazon Prime Video app, turning tv on.off, checked internet connection, restarted internet, deleted and reloaded prime video app and still the app keeps crashing.I’ve used it on two different types of Roku TVs and will try it on a Roku stick soon. My specific glitches aren’t what others have mentioned but they are still gone. I also could not find the clear cache options using the step by step instructions. The “remote dance”, pushing different buttons so many times was the only thing that worked.Share. 2.8K views 1 year ago #Prime #Amazon #Fix. In this video, we show you a few different ways of how to fix YouTube on a Roku TV. Buy one of these to add YouTube to …Re: Roku TV keeps crashing and restarting. I am having problem with my TCL Roku restarting after watching a channel for about 15 seconds and goes back to the sign on screen. No problem with the cable input. I have tried reconnecting, rebooting, no improvement. Can not watch any of the channels. 11-22-2023 10:20 PM.I removed my Prime channel and reinstalled it. works just fine now. When deleting and reinstalling, be sure to reboot the Roku after the deletion of the app and before the reinstallation of the app. The reboot, when done there, will clear out any residual data about the app, which, if part of the issue, might otherwise cause the issue to remain.Prime Video Roku issues. Prime running may be problematic because you are using an older version of Amazon Prime Video. We recommend enabling the auto-update feature for the Amazon Prime Video app. Also, try to manually update the app to its latest version and restart Roku devices. Check to see if the problem is fixed. Contact …The issue has gotten worse. I pay for prime and cannot watch it. Seriously thinking about cancelling my subscription to Amazon prime. It’s the only streaming app that is having the issue and I have others that are fine and they are free. Amazon video needs to address the issue of the app crashing on TCL Roku tvs. The quick fixes are not working.We understand that you're having a problem with the Amazon Prime Video channel. We would be more than happy to look further into this issue, but we will need more details. Can you please provide us with the following information: Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System ...My favorite remedy from the end users left to commiserate or concoct their own fixes came from someone listed as a “retired moderator.”. It suggested we try a procedure that resembled a cheat ...I'm sorry Prime Video is crashing on your Roku TV; that can be pretty frustrating! Have you tried to update the software on your TCL Roku TV? After you …Ensure that your Prime Video app is running the latest software version. Check your Roku TV for software updates. Clear the Prime Video app cache and data. Restart your home network and TV as follows: Unplug the power adapter on your router and modem for two minutes. Reconnect the power to your modem first. When the modem is …I just replaced a roku3 with a Roku ultra. we have 600mbit fiber with a direct Ethernet connection to the Roku. the Roku3 worked fine but was slow. The brand new Roku Ultra crashes after three seconds of the Netflix previews. It's right out of the box and fully updated but it can't run Netflix at al...Please also make sure to restart the device from the Settings menu by navigating to Settings > System > System restart > Restart. For detailed instructions, refer to this Support link: How do I resolve channel playback issues? Let us know how it goes! After streaming a movie or show on prime video and Netflix for about 30 seconds, it …Turn off the TCL Roku TV. Unplug your Modem and Router from the power source. Wait for a minute then plug your modem and router back into the power source. Wait until the lights turn back on. Turn ...Cheche28. Reel Rookie. 03-13-2022 03:43 PM. Amazon Prime on HD Roku freezes / stutters. I have Hulu, Netflix, Peacock, YouTube.tv, and the only one that freezes up is …Just follow these steps: From the Roku home screen, use the remote control to highlight the Amazon Prime channel and click OK on the remote to launch it. Select the user profile you want to use and click OK . The Amazon Prime Video channel home screen offers two ways to find things to watch: browsing and searching, To browse, use the …1.2 Unplug TV and Roku device. 1.3 Check if the Prime Video servers are down. 1.4 Reinstall the Amazon Prime Video app. 1.5 Reset your Wi-Fi router. 1.6 Check your internet speed. 1.7 Check Roku Internet connection strength. 1.8 Update your Roku OS.Prime app just crashes after running for approx 1 minute of movie returning to apps section of bt box. Sometimes buffering before crashing. Other apps added on bt …This was on an 4660x ethernet ultra, I did not check the other devices yet. I did not do any channel uninstalling. This is most definitely a Prime Video channel bug and will most likely be corrected/fixed without any user action. Probably just patience as Amazon addresses it, as it is already working on mine that had an initial crash.July 15, 2023 at 2:24 PM. Prime Video app on bt tv box crashing but works fine on roku with 10G copper. BT supply my broadband and i have added Now tv and Prime plus have BT Sport. BT engineers and Openreach have visited numerous times and checked several problems and now broadband is reasonably ok. Prime app worked ok for the past year …To troubleshoot streaming issues: Confirm that your device is connected to Wi-Fi or a mobile network. If using a mobile network, confirm that the Amazon Music app settings allow for Cellular. Force stop and reopen the app. To stream HD and Ultra HD music with Amazon Music Unlimited, you need a strong Internet connection.A fix was released, but some users still complain that Roku will freeze or reboot when they have headphones connected. Update your Roku. Unplug the Roku for at least 30 seconds. Remove the ...Here are some troubleshooting to try (you can skip the one's you have already tried): #1 From the Roku home screen, select "Settings." > Select "Network." > Select "Wireless" or "Wired." > Select "Update Connection," and then follow the on-screen instructions. If your Roku shows that it's connected, try accessing the Prime Video …Re: Prime and Netflix crashing on Roku TV. There is a button at the top right of the remote that looks like a home and will take you out of all apps to your home screen where you can select any app. Once there then you hit it again 5 times to start then all of the other buttons on your remote in the order in the instructions.I just replaced a roku3 with a Roku ultra. we have 600mbit fiber with a direct Ethernet connection to the Roku. the Roku3 worked fine but was slow. The brand new Roku Ultra crashes after three seconds of the Netflix previews. It's right out of the box and fully updated but it can't run Netflix at al...Prime Video keeps crashing. Every few minutes the app keeps crashing while watching Prime. I have Roku routed through my entertainment system, so it's turning off the entertainment center and keeps my Samsung TV and Roku on. I've rebooted the Roku, removed and reinstalled the app on the Roku and it continues. No other apps seem to …Aug 16, 2022 · I have a RCA Roku tv and the Amazon prime app kept crashing just after 5 or 10 seconds of starting a movie. So I unplugged the tv and waited about 15 seconds and plugged back in. So far so good. Had not crashed yet. I do t think it matters what you watch. The Netflix app crashes no matter what. I thought by disabling the HDR settings on my TCL tv would fix it but it didn’t. The only fix is to reboot the tv. That only lasts for maybe one movie. Can’t understand what the interaction is between Roku and Netflix.Aug 15, 2018 ... Roku Support Number: 1 (816) 272-8106 Roku Support Website: https://support.roku.com/ TCL Roku TV Amazon Links: TCL R Series Roku TV 4k ...October 18, 2019 at 7:08 PM. Prime video app crashes on TCL Roku smart TV. I have a TCL Roku smart TV 6000 series. The Amazon prime video app crashes after maybe 10 minutes of playing. Been doing this for 3 days now. Called my internet provider and there is nothing wrong with my internet service. Uninstalled and reinstalled the app, didn't help.You'll know it's a cache issue when clearing the cache, restarting, or unplugging the device fixes your Roku. After Amazon finishes patching its channel, once all issues are resolved, your TV should no longer have any of …Let's try a few troubleshooting steps: Restart your Roku. From the main menu, go to Settings > System > System restart. Check for device updates. From the main menu, go to Settings > System > System update. Check for Prime Video channel updates. Highlight the Prime Video channel icon, press the * button on your remote, select Check …Open the Amazon Music app. Tap the Settings icon in the upper right corner. Choose Settings from the list that appears. Scroll down to the Storage section. Tap on Clear Cache. Amazon Music for PC and Mac. There are three different ways to refresh data. Sign Out and Sign In to the Amazon Music app to enable a library resync and refresh data.In this video, we show you a few different ways of how to fix YouTube on a Roku TV.Buy one of these to add YouTube to your TV:Get a Fire Stick Here (Amazon U...Amazon Prime Video is a streaming service that allows you to watch movies and TV shows on demand. It also offers exclusive content, such as Amazon Originals, which are only availab...I have a Roku Express 4K and have the Amazon Music channel installed. I have a Prime subscription, and Amazon Music works on all my devices except the Roku device. I did the Amazon Code to link Roku to my Prime subscription. When I start the Amazon Music app on the Roku device, it will start and show my profile within the app.What do you need help with? Search Search Close Search CloseEnsure that your Prime Video app is running the latest software version. Check your Roku TV for software updates. Clear the Prime Video app cache and data. Restart your home network and TV as follows: Unplug the power adapter on your router and modem for two minutes. Reconnect the power to your modem first. When the modem is …Unplug the tv from wall. Wait about 15 seconds and then plug it back in. That should fix Amazon prime from crashing. You may have to repeat in couple weeks depending on how much you watch prime movies.Re: Amazon video keeps crashing. @retrogirrll. Just repeat the steps from my post above, which is in this thread. Clearing the cache restarts the Roku. If you would just like to restart your Roku TV, go to Settings/System/System restart/Restart. A shortcut that people in this thread have done to restart their Roku TVs is to unplug them for a ...Let's try a few troubleshooting steps: Restart your Roku. From the main menu, go to Settings > System > System restart. Check for device updates. From the main menu, go to Settings > System > System update. Check for Prime Video channel updates. Highlight the Prime Video channel icon, press the * button on your remote, select Check …Jul 15, 2023 · July 15, 2023 at 2:24 PM. Prime Video app on bt tv box crashing but works fine on roku with 10G copper. BT supply my broadband and i have added Now tv and Prime plus have BT Sport. BT engineers and Openreach have visited numerous times and checked several problems and now broadband is reasonably ok. Prime app worked ok for the past year or more ... I removed my Prime channel and reinstalled it. works just fine now. When deleting and reinstalling, be sure to reboot the Roku after the deletion of the app and before the reinstallation of the app. The reboot, when done there, will clear out any residual data about the app, which, if part of the issue, might otherwise cause the issue to remain. Use the following steps to update your Roku streaming device. Select the Home button on your Roku remote. Select Settings, select System Settings, and finally select System Update. On the System Update screen, select Check Now. If your Roku needs an update, it will download and update the device automatically.First, make sure the Max app and your Fire TV are up-to-date. Max app: On your Amazon Fire TV, highlight the Max tile and then press the Menu button on your remote (button with three lines).In the lower-right corner, choose More Info > Update.; Amazon Fire TV: On your Amazon Fire TV, go to Settings > My Fire TV > About > Check for System Update.; …Netflix App on Roku Express Constantly Crashing. I have a Roku Express that has only a handful of apps on it (Disney+, Amazon Prime, Netflix) but whenever I try to launch Netflix, the Roku Express restarts and displays a brief black screen before showing the bouncing Roku letters. I have uninstalled and reinstalled the Netflix app, restarted ...Restarting Roku. The first step for Roku crashing is to restart the device. To restart your Roku, go to the settings menu and select “System.”. From there, select “System Restart” and follow the on-screen instructions. This will restart your Roku and may fix any issues that were causing it to crash.I have a RCA Roku tv and the Amazon prime app kept crashing just after 5 or 10 seconds of starting a movie. So I unplugged the tv and waited about 15 seconds and plugged back in. ... For the time being, if Amazon keeps crashing and you don't have another streaming device, if you have a PC, you can attach that to the TV and watch your movie/show ...What do you need help with? Search Search Close Search ClosePlease also make sure to restart the device from the Settings menu by navigating to Settings > System > System restart > Restart. For detailed instructions, refer to this Support link: How do I resolve channel playback issues? Let us know how it goes! After streaming a movie or show on prime video and Netflix for about 30 seconds, it …How to remove an app on Roku: Press the Home button on your Roku remote. Find and highlight the Netflix channel. Press the Star button on your remote to open the options menu. Select the Remove ...Press the Home button on your Roku remote 5 times (quickly). 3. Press the Up button 1 time. 4. Press the Rewind button 2 times. 5. Press Fast Forward 2 times. After you finish entering this secret Roku code, pressing Fast Forward twice, your Roku cache will clear, and the device will restart.

Hi @resfla welcome to the Amazon Digital & Device Community Forums.. I'm sorry to hear about the Prime Video Streaming issues. Here are some steps for you to try:. Close and re-open the Prime Video app.; Restart your device completely by unplugging it for 30 seconds and then plugging it back in.; Ensure that your device or web browser …. Csr2 best tier 3 car

amazon prime crashing on roku

Restarting Roku. The first step for Roku crashing is to restart the device. To restart your Roku, go to the settings menu and select “System.”. From there, select “System Restart” and follow the on-screen instructions. This will restart your Roku and may fix any issues that were causing it to crash. Netflix App on Roku Express Constantly Crashing. I have a Roku Express that has only a handful of apps on it (Disney+, Amazon Prime, Netflix) but whenever I try to launch Netflix, the Roku Express restarts and displays a brief black screen before showing the bouncing Roku letters. I have uninstalled and reinstalled the Netflix app, restarted ... Hello @T_roy, thank you for visiting the Amazon Forum! I'm sorry that you can't watch Prime Video on your Roku TV. Our technical team is aware of the issue and working on a solution. They suggested to update both the Prime Video app along with your Roku device to the latest version. Let me know if the issue still persists.Hello @TifAt, thank you for joining the Amazon Forum! I'm sorry that the Prime Video app is crashing on your Roku TV. Our technical team is aware of the issue and working on a solution. They suggested to update both the Prime Video app along with your Roku device to the latest version. Let me know if the issue still persists.We understand that you're having issues with the Disney Plus and Amazon Prime channels. We would highly recommend the following steps below: Remove the channel >> Restart the device >> Add channel. Update the channel by highlighting the app and pressing the star button on your remote.Unfortunately, @ActtBadd, the new Amazon Prime Video channel update could continue to conflict with your TV until Amazon fully resolves this issue with it.And every time Amazon creates a patch to fix a Roku, which isn't shown as an update anywhere, this too can cause another issue with your TV.Amazon Prime members can download books they have purchased in the same manner as all other Amazon members, but they have access to two special perks. They can borrow books through...Roku Express Not Working with Amazon Prime. I Bought this on the guarantee from ROKU that their device played Amazon. Did Roku Lie to us? No way to Contact anyone at ROKU. No Customer Support. Tried everything the ROKU tech experts advise in the useless forums. They do not seem to know what they are...Caleb Shasked a question. March 26, 2023 at 12:31 AM. Why does Prime Video App crash on Hisense Roku Tv. While attempting to watch movies, TV shows, and originals on roku tv prime video keeps crashing. It can take any random intervals of time. Equalizer crashes immediately. Invincible lasts a little while and other shows and movies don't finish.Re: Amazon video keeps crashing. @retrogirrll. Just repeat the steps from my post above, which is in this thread. Clearing the cache restarts the Roku. If you would just like to restart your Roku TV, go to Settings/System/System restart/Restart. A shortcut that people in this thread have done to restart their Roku TVs is to unplug them for a ...Lisa Mildon. When Amazon Prime Video won't open on Roku, it can appear in one of several ways. The Amazon Prime app on Roku won't launch at all. You can't log into your Amazon Prime account. …Hey @WesDen & @Emickrehogan, welcome to the Amazon Digital and Device Forums! I hope you’re doing well! Sorry to hear that the Prime Video app isn't working on your Roku devices. To better assist, can you clarify what appears when the app crashes? Have you tried checking for any app or system updates on your Roku?Thank you for keeping us posted here in the Roku Community! We understand you're having a problem with the Netflix and Amazon Prime Video channels. We're happy to assist you further. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.We would recommend rebooting your network and your Roku device. Then try removing the channels from the Roku home screen by navigating to the channel tile, ....

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